1. How will the Coronavirus (COVID-19) affect the events?

The safety of our event participants, attendees, and families is of the utmost importance to us. We are closely monitoring developments relating to the Coronavirus (COVID-19), reviewing the guidance from the Centers for Disease Control (CDC) and World Health Organization (WHO), and working with state and local health departments where our events are scheduled to be held. For the most up to date information, please click through to our blog.

 

2. Do you have a refund policy?

Our policy is that we do not allow refunds, except in the case of military deployments. Please see the waiver for details, or if you’d like more information, please contact info@kidsobstaclechallenge.com

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3. I need registration help!

If you are experiencing registration issues, please contact info@kidsobstaclechallenge.com

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4. Will the race still happen if it is raining? What about severe or extreme weather?

This race will run regardless of the weather, with the exception of severe or extreme weather. More rain simply means more mud! However, in the case of severe or extreme weather, the race may be postponed, rescheduled, or cancelled, especially if the course or obstacles become unsafe for runners. If you would like more information about our weather policy, please contact info@kidsobstaclechallenge.com

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5. Can I change my start time?

Find your confirmation email from info@kidsobstaclechallenge.com containing your eTickets. Beneath “Order Confirmation from Kids Obstacle Challenge,” select “Your Account” to be redirected to our ticketing platform. On the ticketing platform, enter your username and password if you created an account during the check-out process. If you did not create an account when registering, select “Register An Account,” and follow the directions to create an account. Once logged in, click your order number. Then select the green “Transfer or Update Info” button. On the next page, select “Transfer To A Different Wave or Event Day”. To change your start time, on the next page select the event you are registered for. Select “Edit” on your first ticket. Next, select your new desired wave time. Check that all of your information is correct, and select “Update Information.” Repeat this for each ticket you wish to transfer to the new wave time. To complete the process, scroll to the bottom and select “Pay.” You will see your transfer reflected on your My Account page.

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6. How do I change my wave time to a wave that is sold out?

Tickets sell fast so we recommend getting your group organized as quickly as possible or registering your group for a later wave time, as there may be more availability in those later waves. Once a wave time is sold out, you will not be able to register for that wave. These capacities are implemented and upheld for the safety of our participants.

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7. What if my kids are in different age categories?

We separate the waves into sub waves by ages, which are released with 2 minutes between age groups, in order to give the big kids a head start. However, if your kids fall into different age categories and you would prefer to all run together, that's absolutely fine! We recommend you all run in the sub-wave of your youngest child, but we leave this up to your discretion as a parent, and based on your child's ability level. 

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8. Can I run the course with my kids?

Yes! We encourage parents and/or legal guardians to run with their kids, and up to two parents and/or legal guardians may do so for FREE! If additional adults and/or children 15 years and older wish to participate on course with you, a Sidekick Ticket may be purchased for $20 during online registration or onsite at the event. 

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9. Do I have to run on course with my child?

We recommend parents join their child(ren) on course to make it a fun family experience. We require parents to be on course with younger participants - i.e., kids 4-6 years old - and with older kids who they feel will need support based on their physical abilities. Parents, you know your children best. As our partners in building brave and perseverant kids, our expectation is that you will make the best decision for your child(ren) - based on where they're at emotionally and physically - when determining your involvement with them on course and when helping them make decisions on which obstacles and/or difficulty of obstacles to take on. We want your time at Kids Obstacle Challenge to be the most positive experience possible the whole way through, and your participation is key in helping ensure it is.

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10. What do I do with my kids under 4-years-old while I run the course with my over 4-year-old?

You are welcome to bring your younger child, however we ask that you or another parent/legal guardian stay with your little one in the festival area, off of the course, for the safety of your child. You and your little are welcome to explore the festival area together, participate in our warm-up zone activities, and visit our sponsors and vendors onsite.

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11. Can I push my stroller while I run with my kid on course?

For everyone’s safety, strollers are not allowed on course and must stay in the festival area with an adult.

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12. Can friends and extended family run for free?

With your child(ren)'s registration, we allow 2 parents/legal guardians to run for free at Kids Obstacle Challenge because we encourage families to get active and outside together. We also understand that you may have older children (ages 15-18) and other adult family members who want to join in the fun. That is why we offer a Sidekick Ticket for $20 per person, which will give them access to the course. Please note, only paid child participants ages 4-14 will receive participant giveaways (i.e., finisher medal, head tie, etc.).

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13. Do spectators have to pay?

No, spectators at Kids Obstacle Challenge are welcome for FREE in our Festival Area! For adults and children 15 years old and up want to be on course with the kid runner(s), a Sidekick Ticket must be purchased and liability waivers must be signed online with registration or at the event.

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14. How hard is the course?

Kids Obstacle Challenge is just that … a challenge. But it is also constructed to be safe for all ages of the participants and the skill level of those participants. Some obstacles will be more challenging than others, and depending on how much and how fast you run between our obstacles, will also determine how challenging you make the course.

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15. Do I have to do every obstacle?

A participant can opt out of an obstacle by going around it, but we encourage all adventures to attempt every obstacle and overcome their fears on course! Brave Your Adventure!

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16. How long will it take to finish the course? Is there a time limit?

There is no time limit on the course, (we want all participants to finish the course in a time that is safe and comfortable to them!) but most participants finish in 25-45 minutes.

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17. What does race day look like?

Waves start at 8:40am and are released every 20 minutes until early afternoon. All participants must check-in at the "Participant Check-In" tent 1-hour prior to their wave time - e.g., if your wave time is 9:40am, check in is at 8:40am. To help keep check-in moving quickly for everyone, please do not check-in earlier or later than 1-hour before your wave time. You may enter our Festival Area prior to checking in, so feel free to arrive early if you'd like to enjoy the festivities prior to your check-in time. There will be additional activities provided by Kids Obstacle Challenge and our sponsors and vendors inside our Festival Area. You can then shower off, visit with our sponsors and vendors, watch other participants, or pay the $5.00 re-run fee to run again!

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18. What do I get when I run?

Kids 4-14 who are paid participants of Kids Obstacle Challenge will receive a headband/head tie, Clif Bars for the family, a 2020 finisher medal, and an unforgettable adventure on course! This event is for the kids, so we do not offer the headband/head tie or finisher medal to parents/legal guardians or Sidekick Ticket holders. But, maybe your kids will share! :)

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19. What if I want to run the course more than once?

We would love for you to run our obstacle course as many times as you want! After your scheduled wave, you can pay a $5.00 re-run fee and join in on as many additional waves as you'd like. Please note, there is not a re-run option available for the final wave of the day. So if you're eager to run more than once, we recommend purchasing a wave time before 11:40 a.m.

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20. What should I bring to Kids Obstacle Challenge?

Please bring a printed or digital version of your registration barcode located on the attachment in your confirmation email, a change of clothes and shoes, and a reusable water bottle! There will be event merchandise and vendors onsite, so we recommend packing some cash too!

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21. What should I wear?

You will be running. You will be climbing. You will be crawling. And you will get muddy. So wear comfortable clothing that you wouldn’t mind permanently staining. Athletic clothes including running shoes are a must!

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22. Where do I leave my stuff while I run the course? 

We suggest keeping it somewhere where you know it will be safe, as we will not have bag check at the event. We apologize for any inconvenience this may cause. Kids Obstacle Challenge recommends locking vehicles at all events and does not recommend leaving property (especially valuables) in cars. Kids Obstacle Challenge is not responsible for any lost, damaged, or stolen items on course and for any property left in cars.

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23. Will there be showers or rinse stations available after the race?

There will be rinse stations onsite, so don’t forget your towel and a fresh change of clothes!

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24. What if I get hurt?

Our course is designed with safety as the number one priority. However, in the event an injury occurs, there will be a medical station onsite at every event.

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25. I don’t see my city listed. Will you be coming to my area?

We try our hardest to travel to as many cities as possible and are always looking to add more cities to our tour. New cities will be posted to the LOCATION tab on our website as soon as we secure a venue. If you have a suggestion for venues near you, please let us know HERE. The best way to stay updated is by following us on social media.

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26. I left something at the run – where can I find my lost items?

You may contact info@kidsobstaclechallenge.com to see if we found any lost items. However, Kids Obstacle Challenge is not responsible for any lost, damaged, or stolen items on course or for any property left in cars.